1. What is the estimated delivery time?
AVCOLLAB will ship the items within the time frame specified on the product page. Most products listed will be dispatched within 2 to 3 business days. Business days exclude Saturdays, Sundays, and public holidays. However, the delivery time may exceed this time frame for certain products, depending on the product availability, the shipping destination, and the mode of transport selected (Road or Air).
Estimated delivery time will depend on the following factors:
- The availability of the product on AVCOLLAB
- The shipping destination
- The geographical location of the courier partner
- The mode of transport selected
In rare cases, delivery may take longer due to:
- Bad weather
- Flight delays
- Customs clearance procedures
- Other unforeseen circumstances
If you think your order is delayed, please feel free to contact us.
2. Why does AVCOLLAB not ship to my area or location?
3. How do I arrange for a pickup when I need to return an item?
– Returning a product on AVCOLLAB has never been easier. Simply get in touch with us at email@example.com with your order details and we shall review your request. If we approve your request we shall be in touch with the return process.